PRIVACY POLICY
Privacy Policy
1、 Introduction
Dear user, thank you for choosing our online store as your shopping platform. We are well aware that in the digital age, the importance of personal privacy protection is increasingly prominent. Therefore, we hereby formulate and publish this Privacy Policy (hereinafter referred to as the "Policy"), which aims to clearly explain to you how we collect, use, store, and protect your personal information, as well as your rights and choices in this process. Please read and understand the content of this policy carefully before using our services, as once you start using our online store, it means that you have accepted and agreed to comply with this policy.
2、 Information collection
User registration information: When you register as our user, we need you to provide some basic information, such as name, email address, phone number, shipping address, etc. These pieces of information are necessary to complete the shopping process and form the foundation of our services to you.
Shopping behavior information: When you use our online store for shopping, we collect your shopping behavior information, including but not limited to browsing history, search history, purchase history, return history, etc. These pieces of information help us understand your shopping preferences and provide you with more personalized product recommendations and services.
Payment information: When you make a payment operation, we need to collect your payment information, such as payment account, payment password (processed through encryption, we will not directly obtain it), payment amount, etc. These information are processed directly by our payment partners and protected in accordance with their privacy policies.
Devices and Information: In order to optimize your shopping experience, we may collect your device information, such as IP address, browser type, operating system, etc. At the same time, we will also use cookies and similar technologies to track your visit history in order to better understand your needs and improve service quality.
3、 Information usage
Providing services: The personal information we collect is mainly used to provide you with shopping related services such as product inquiry, shopping cart management, order submission and tracking, payment settlement, logistics delivery, and after-sales service.
Personalized recommendation: Based on your shopping behavior information, we will use algorithm analysis to recommend products or promotional information that you may be interested in, in order to enhance your shopping experience.
Market analysis and improvement: We will conduct statistical analysis on the collected information to understand user needs and market trends, in order to continuously optimize our product structure and service processes.
Compliance requirements: When necessary, we may disclose your personal information in accordance with legal requirements or government directives to cooperate with law enforcement activities or fulfill other legal obligations.
4、 Information Security
Encryption technology: We use advanced encryption technology to protect the security of your personal information during transmission. Whether it's your login password, payment information, or other sensitive information, they will be encrypted during the transmission process.
Storage Security: We take strict security measures to protect the security of your personal information during storage. Our data storage system is equipped with security measures such as firewalls and intrusion detection to prevent unauthorized access and data leakage.
Access control: We strictly control employees' access to personal information, and only authorized employees can access relevant information when necessary, and must comply with strict confidentiality obligations.
Regular Audit: We conduct regular audits and evaluations of personal information protection to ensure the effective implementation of our privacy policy and timely detection and resolution of potential security risks.
5、 User Rights
Access and Correction: You have the right to access and correct the personal information we collect from you at any time. If you find any errors or omissions in your personal information, please contact us promptly for correction.
Delete: In certain circumstances, such as when you no longer use our services or when we violate the provisions of this policy, you have the right to request that we delete your personal information. However, please note that due to legal or business requirements, we may not be able to immediately or completely delete all of your information.
Objection to Processing: You have the right to object to the processing of personal information based on your consent or legitimate interests at any time. After receiving your objection request, we will handle it in accordance with relevant laws and regulations and the provisions of this policy.
Complaints and Suggestions: If you have any questions, complaints or suggestions about our personal information protection work, please feel free to contact our customer service team at any time. We will reply and process your request as soon as possible.
6、 Third party services
Partners: In order to provide you with better service, we may share your personal information with third-party partners. But before sharing, we will ensure that third-party partners comply with the same or stricter privacy protection standards as this policy and sign confidentiality agreements with them.
Advertising and Marketing: We may use third-party advertising platforms to advertise. These advertising platforms may display ads that you may be interested in based on your browsing history and other information. But please rest assured that we will not directly provide your sensitive personal information to these platforms.
7、 Policy changes
We reserve the right to modify or update this policy at any time. The modified or updated policy will be posted on our online store and will take effect from the date of posting. Please regularly check our privacy policy page to understand and accept the latest changes to the policy. If you do not agree with the modified or updated policy, you should immediately stop using our services.
8、 Applicable Law and Dispute Resolution
Applicable Law: The interpretation, effectiveness, and dispute resolution of this policy shall be governed by the laws of the HK. Both parties agree to exclude any international conventions or legal principles that may render this policy invalid or unenforceable when interpreting and applying it.
Dispute Resolution: In the event of a dispute arising from the implementation of this policy, both parties shall first resolve it through friendly consultation. If no agreement can be reached through negotiation, either party has the right to file a lawsuit with the competent people's court. During the litigation process, both parties shall comply with the court's judgment and ruling.
9、 Conclusion
We deeply understand the importance of privacy protection and will always be committed to providing users with a safe and reliable shopping environment. Through the formulation and implementation of this privacy policy, we hope to establish a more transparent and trusting relationship with you, and jointly safeguard your personal privacy rights. Thank you again for your trust and support! If you have any questions or suggestions, please feel free to contact our customer service team at any time.